Privacy Policy
Last updated: 01.01.2024
Capnis Info Tech operates https://capnis.com/ (the "Site" or "Service"). This page informs you of our policies regarding the collection, use, and disclosure of Personal Information we receive from users of the Site.
Information Collection, Use, and Sharing:
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g., to ship an order.
Access to and Control Over Information:
You may opt-out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number provided on our website:
See what data we have about you, if any.Change/correct any data we have about you.Have us delete any data we have about you.Express any concern you have about our use of your data.
Security:
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the Web page.
Updates:
Our Privacy Policy may change from time to time, and all updates will be posted on this page.
Contact Us:
If you have any questions or concerns about our Privacy Policy, please contact us via email at info@srvdesk.com .
Refund Policy
Last updated: 01.01.2024
Thank you for shopping at Capnis Info Tech.
If you are not entirely satisfied with your purchase, we're here to help.
Refund Eligibility:
To be eligible for a refund, please note the following conditions:
You must request a refund within 15 days of your purchase.Your item must be unused and in the same condition that you received it.Your item must be in the original packaging.
Refund Process:
Once we receive your request for a refund and verify that it meets the eligibility criteria, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies.
Shipping:
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
Contact Us:
If you have any questions about our refund policy, please contact us via email at info@srvdesk.com .
Shipping & Delivery Policy
Instant Access:
Upon completion of the registration process and payment confirmation, users will gain instant access to the srvdesk.com platform.
Service Availability:
Our SaaS product is accessible online 24/7, allowing users to access the platform at their convenience from any compatible device with internet access.
No Physical Shipping:
srvdesk.com is a Software as a Service (SaaS) product, and therefore, there are no physical shipping or delivery requirements associated with its use.
Data Security:
We prioritize the security and confidentiality of user data. All data transmitted to and from our platform is encrypted using industry-standard protocols.
System Requirements:
Users are responsible for ensuring that their devices meet the minimum system requirements to access and utilize srvdesk.com effectively. These requirements are outlined on our website.
Technical Support:
Our technical support team is available to assist users with any questions or issues they may encounter while using srvdesk.com. Users can reach out to our support team via email or through the support portal on our website.
Updates and Maintenance:
We regularly update and maintain the srvdesk.com platform to ensure optimal performance and reliability. These updates are performed seamlessly in the background, with minimal disruption to user access.
User Responsibility:
Users are responsible for maintaining the security of their login credentials and for adhering to our Terms of Service and Acceptable Use Policy while using srvdesk.com.
Cancellation and Refunds:
Users can cancel their subscription to srvdesk.com at any time. Refunds may be issued in accordance with our Refund Policy, as outlined in our Terms of Service.
Contact Us:
If you have any questions or concerns about our Shipping & Delivery Policy for srvdesk.com, please contact our customer support team at info@srvdesk.com.